Solutions-oriented IT Professional with proven success designing, implementing and integrating cost-effective, high performance technical solutions to meet challenging business needs.Over 20+ years of experience with a solid knowledge of LAN/WAN network administration / support Windows 2000, 2003, 2008, 2012 Servers. Network Cisco, all routers, switches and firewalls.Proven expertise in designing, supporting, and troubleshooting hardware, software, network, and printing issues.Demonstrated ability to satisfy users through analysis and problem resolution of technical issues. L2 and L3 support roles.Organized, take-charge professional with exceptional follow-through abilities and detail orientation, able to plan and oversee projects from conception to successful conclusions.Excellent documentation skills enabling new techs to follow and clearly understand my work.Outstanding communication skills; interface effectively with upper management, vendors, staff, peers and users. Strong technic