POSITION: SYSTEMS CONSULTANT
PRIMARY PRODUCTS SUPPORTED: Altiris CMS, SMS, AMS, Windows 9X, NT, 2000, XP, Ms. Office, FrontPage, Dreamweaver, Flash, Ms. Project, Quickbooks, Act!, Peachtree Accounting, Great Plains Accounting, several vertical market applications, and several clone desktop PCs as well as Compaq, Dell and IBM Systems
JOB TASKS:
- Supported PC Desktops including hardware and applications.
- Managed priority level of requests and support issues.
- Prepared documentation and policies for BellSouth for the implementation for System Desktops.
- Trained and assisted end-users in order to enhance and organize the functionality of their position's directives.
- Administered Web implementations, Server Control Panels, Mail Systems, Developed and Supervised the development of web sites.
- Supported and programmed vertical market applications and contracts of those applications.
- Wrote programming scripts and batch files for network systems environments and application