• Extensive experience and training in designing, installing and troubleshooting Cisco Unified Communications Manager, Unity Voice Mail, Unified Contact Center Express and other applications, Voice Gateways, and IP Phones• Ten years configuring, troubleshooting and testing Cisco Unified Communications Manager (CallManager) and other Cisco VOIP platforms• Fourteen years networking experience• Fourteen years operating system and Microsoft application experience• Fourteen years project management experience• Fourteen years installing, configuring, maintaining and troubleshooting Cisco routers and switches • Extensive experience and training in designing, installing and troubleshooting Cisco Unified Communications Manager, Unity Voice Mail, Unified Contact Center Express and other applications, Voice Gateways, and IP Phones• Ten years configuring, troubleshooting and testing Cisco Unified Communications Manager (CallManager) and other Ci