Service Description 1. Research: Understand your business & customers, requirements, implement the tracking code and gather the data. 2. Discovery: Analyze the data, finding the problems, improvement areas and opportunities. 3. Planning: Develop a strategic roadmap, scope of work for improvement, prioritize the work areas. 4. Execution: Implement the best practice in the industry, compliance the industry guidelines and standards. 5. Results: Performance monitoring and success. Online retailers Small to mid size eBusiness companies Web design and development agencies SEO and marketing agencies IT and marketing consultants