At present I am working as an Asst. Service Manager, my working are as follows: 1) Interaction with our esteemed customer (Reliance Communication Ltd) using Emails & Mobile Phones to maintain availability of DG Sets (100%) at Reliance Tower, so that their mobile Network can run uninterrupted. 2) To Depute Technicians for servicing of DG Sets. 3) To Check Field Service Reports. 4) To Maintain Inventory at our stores so that availability of spares can be assured. 5) To Make summaries & raise invoices. 6) To maintain ledger. 7) Follow up for payments. 8) CRM (Customer Relation Management) Software Online Working.