IT Professional with 5+ years of total IT experience and 4 years as Service-Now (ServiceNow) administrator/developer with experience in implementation, support, development and project management. Most recent project includes implementation in ServiceNow “best practices” incident, Orchestration, change module, ODBC, Mobile platform, Software license management, coding and testing. • More than 5 years of total IT experience in PHP, Java, JavaScript, HTML, C# language programming, coding, development and implementation, MySQL and SQL ServerData base, ITIL, Business Requirements Analysis and testing. • More than 4 years of Total ServiceNow experience as an administrator, developer and project manager. • Experience with web technologies (XML, HTML, Java, JavaScript) • ServiceNow step-by-step development of modules (Software License management, incident, change, service catalogue). • Service Now Mobile development, Service Now Orchestration development. • Main responsibilities have included defining Base line Architecture (design), created backup documents, data standardized, time delivery and created project infrastructure. • Quick and a great learner, team player and Team Leader.