I believe my training, experience, and proven ability as a field Technical Support Specialist and Technician will allow me to significantly contribute to the productivity and quality of your company's Technical Support division. I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the field. I have knowledge in IT troubleshooting, Windows, Mac and Linux OS knowledge, customer support, ticketing systems, active directory, windows server, and customer service.