I TIL expertise, ITSM (Incident, Problem, Change), ITBM, Discovery, CMDB, Performance Analytics, Service Catalogs and Order guides, designing and implementation of Customised service portals, third party app integration. Have 4.5 years of experience in Servicenow development and consultation. Worked with several clients upto the satisfaction within the time lines. Certified servicenow administrator and developer. Have knowledge of java script, hmm cs, power shell.