I am ServiceNow Certified system administrator with more than 4 years of IT experience in development, implementation & maintaining ServiceNow. I have experience in implementing all ITSM Modules & custom applications. Below are my area of expertise : 1. Expertise in Implementation of ITSM modules : Incident,Change, Problem,Service Catalog, Asset Management 2. Expertise in Scripting : Business Rule, Client Script, UI Action, UI Policy, Data Policy, UI Pages, Catalog Client Script, Catalog UI Policy. 3. Extensive exposure in Workflow, Email Notification & related scripting. 4. Integration with third party tool, Database integration, LDAP Integration. 5. Discovery & Orchestration. 6. CMS & Service Portfolio Management 7. Upgrades & Cloning