ServiceNow Experience • Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists etc... • Knowledge of working with different kind of scripts in ServiceNow and their order of execution. • Experience on creation of catalog items, wizards, record producers, interceptors, user guide • Working on creation and customization of workflows and custom workflow activities. • Experience working with email notifications, inbound actions, reports, gauges, and home pages. • Worked with transform maps, data sources and different transform scripts for data loads and management. • Working with schedule jobs, events and triggers to manage business needs and handle background work. • Experience with implementing configurable SLA management and License management. • Knowledge integration LDAP & Email • Knowledge configurable SLA implementation in Incident and service catalog management based on user-defined parameters. • Working with UI customization, BMC map customization, and UI macros. PROFESSIONAL QUALIFICATIONS 1+ year of working experience in Service Now 1+ year of working experience in IT PAM 5 months of working experience in DevOps with Jenkins Knowledge basics program language C, C++, C# Good knowledge HTML/CSS, PHP and Framework Laravel Knowledge about Linux OS and some of the services On Operating System Linux. Knowledge Database and Management System Database(MySQL, SQL) Fundamental of Deployment Network Applications and Network Security Tool Good at MSSQL, MySQL