I am a System Administrator for a MNC, and one of my daily tasks is to manage our Development Tools JIRA/Confluence. I am doing this from past 3 years, and since a lot of times I have to recreate test and production enviornment, I have complete mastery in JIRA/Confluence Setup. I have been working for multiple projects, and have configured different workflow, schemes, types and restrictions. I will document most of my configurations so that it is easy for you to manage in future. I am also expect in tackling issues related to JIRA/Confluence including issues in startup, configuring database and increasing JIRA/Confluence performance. The best part is that I am willing to provide you documentation, so that you can do several of the issues yourself.