With 2+ years of experience in E-commerce and Customer Support (different Areas), I have developed great recognition among the clients from Australia, Canada, and the USA.
I have a sound knowledge of Amazon, Shopify, WooCommerce, eBay, etc. I am the person who really thinks of the Customer as I think that by developing or building trust among customers leads to a great profitable organization with some marketing facts involved also.
I have been working in different kinds of niches like Fashion, Electronics, Apparel, Pets, etc.. and have got a detailed eye in these areas.
Let's come to the responsibilities which I am having a good grip on:
I can handle:
* Email Handling, Live Chat, Social Media Management
* (Zen desk, Gorgias, Fresh-desk, Help Scout)
* Product Research
* Dispute and Charge-backs Handling to minimum
* Update Tracking
* Order Fulfillment
* Product Description, Images Cropping, Attractive Titles of the Product