Are you looking for an Awesome, Dedicated, Friendly and Full Time Customer Support/Virtual Assistant for your Shopify Store and Social Media like Facebook, Instagram, LinkedIn and Tiktok?
Then you have come to the right place, the right team. I am Cedric a professional Shopify Customer Support agent for over 5 years ago. And I have work with great Shopify ecommerce websites such as Blycolins 💧Meluxur, 💧Krishka, 💧Ziano and much more.
I offer the following services:
✔ Managing, responding and moderating your social media accounts (Facebook, Instagram, TikTok, and LinkedIn).
✔ Product Research: Find the latest winning/trending items for your shopify stores using Adspy, Ecomhunt, AliExpress Dropshipping Center, Niche Scraper and Dropship Spy.
✔ Follow up customers order (Freshdesk, Zendesk, Gorgias, Mail1, 17track, and CJ packet)
✔Email marketing campaign using MailChimp and Klaviyo
✔ Building a good relationship of trust and respect with your customers.
✔ Customer support (Assisting with order placement, Manage customer disputes, Checking customer logistics, Cancellations if necessary, Refunds or Exchanges)
✔ Modifying Orders (Updating Product Variants, Shipping address etc.)
✔ Orders Fulfillment via AliExpress DSers and CJ Dropshipping
✔ Importing reviews using Areviews, Looks and Alireview.
✔Guiding Customers through your Shopify website links
WHY ME?
➤5 Years of SHOPIFY CUSTOMER SUPPORT EXPERIENCE
➤Quick Delivery & High Quality Services.
➤Good connection network 500Mbps
➤English/French native speaker.
➤24/7 Customer chat Support
➤Problem-solving skills
➤Unlimited Revision
➤100% Satisfaction.
Offer your customers a reactive shopify customer service and Social Media Management available 24/7Hrs and optimize your time by delegating your Customer service to me.
A confidentiality contract secures your shop information. Just drop a Message, We can discuss Things Accordingly. Thanks!