I strive to deliver exceptional service to all of my clients, offering strong expertise in the following areas:
Filing Damage Claims on Airbnb
Strong Knowledge on Airbnb Review Policy ( review disputes)
Listing Activation
Creating process and protocols via google docs and spreadsheets
Creating templates to frequently asked questions
Communication regarding daily and weekly cleaning schedules for housekeepers
Schedule Maintenance and Repairs
Writing/respond guest reviews
Team supervision
Screening guests through Autohost
Guest communication
Creating check-in instructions via google sites