Responsibilities:
1) Respond to guest inquiries.
2) Communicate with booked guests to provide any necessary information prior to their stay.
3) Communicate with guests during their stay to ensure that they are comfortable or if they need anything.
4) Coordinate with the Cleaning and Maintenance departments.
5) List/maintain property listings.
6) Screen potential guests and get new leads
7) Organized
8) Ad-hoc data entry tasks/projects
Skills: 1
) Able to communicate effectively, build rapport, and make guests feel welcome.
2) Able to learn to solve problems and become independent with training.
3) Call center experience
4) Excellent English communication skills.
5) Good computer skills