My experience includes a strong administrative background including over three years as a customer service representative, three years as a legal secretary/word processor, one year as an administrative assistant, and over two years of working in benefits/human resources. I can offer services as a virtual assistant, word processor, and customer service representative. I possess working knowledge of Microsoft Office 2007-2010 programs including Word, Excel and Power Point. I also have three years of experience with machine transcription while working as a legal secretary/word processor and possess a typing speed of 75 wpm. My skills relating to a customer service representative include over three years of call center experience scheduling lead appointments for free estimates. I will bring to the table not only a diverse administrative background, but also strong written and verbal communication skills that can be utilized for any position.