Are you looking to enhance customer engagement and streamline interactions on your platform? I specialize in developing intelligent chatbots that can handle customer inquiries, provide personalized assistance, and improve overall user experience. Whether you need a simple FAQ bot or a sophisticated AI-driven conversational agent, I can create a solution tailored to your specific needs.
Services Offered:
- Custom chatbot development for websites, mobile apps, and social media platforms.
- Integration with popular messaging services like Facebook Messenger, WhatsApp, Slack, and more.
- Natural Language Processing (NLP) to understand and respond to user queries accurately.
- Multi-language support for global reach.
- Contextual understanding to maintain coherent conversations.
- Automated appointment scheduling, order tracking, and customer support.
- Sentiment analysis to gauge user emotions and respond accordingly.
- Seamless integration with existing CRM and customer service systems.
- Continuous learning and improvement through machine learning algorithms.
Skills and Tools:
- Data Science: Data analysis, data cleaning, data preprocessing
- NLP Libraries: NLTK, spaCy, GPT-3, BERT
- Machine Learning: Scikit-learn, TensorFlow, PyTorch
- Chatbot Frameworks: Dialogflow, Rasa
- Database Management: MySQL, MongoDB, PostgreSQL
- Data Visualization: Matplotlib, Seaborn
- Version Control: Git, GitHub
- Project Management: Agile methodologies, JIRA, Trello