Work experience
- 5 years in BPO as a Customer Service Representative and Technical Support Representative (US accounts)
- Taking phone calls and chat support helping the users with their products and account.
- 3 years in the Social Media Agent (Search Engine account)
- Helping the users on different social media platforms (Facebook, Twitter, Instagram, Reddit and YouTube) with their product in a fast and precise manner.
- Excellent in verbal and written skills (English).
- Familiar with home automation and artificial intelligence software.