As a social media content moderator, your job is to monitor each post or upload on a social media platform and decide whether or not it requires a response. In this role, you may rotate through each channel to check new uploads, engage with the community, investigate issues, provide customer support, or respond to inquiries. Social media content moderators usually focus on user-submitted content, rather than being responsible for verifying anything that other employees post or upload to social media accounts. Content moderators often help decide what rules to apply to content and announce changes or their activities as necessary.