My name is Courtney Reid, Certified Inbound Marketing and I am your Social Media Specialist, as I have worked with many clients and the social media scheduling software I use is Social Pilot. I have 6 years experience within the Customer Service Industry and 4 years in SEO and SMM. I always make sure to strategize the client's needs based on their target market's persona, all while reviewing the niche and comparing them to competitors' strategies. I have broken over 4 sales records at 2 different companies and I have been building Websites and Mobile Apps for about 5 years mostly for ecommerce store owners and I am also a Chatbot Developer.