My stay in the US has made me very well equipped to handle hectic periods and still keep the focus on good service and customer care. I have had the opportunity to work - and live - with a broad spectrum of nationalities in a multicultural environment, and thus have had the opportunity to increase one's own tolerance and understanding of enriching differences and empowering similarities. good communication and good co-operation are alpha and omega in working life and this is especially emphasized in the USA, therefore I consider myself a good representative both in service and in terms of good communication, both internally and externally.