Experienced Customer Service Representative, Social Media Manager, and Virtual Assistant
Overview:
I am a "jack of all trades," as the saying goes. For over a decade, I served as a customer service representative across industries including finance, medicine, telecommunications, and insurance. The same thing happened to me; I worked as a BPO supervisor for three years before making the transition to freelancing.
I've been a DIGITAL MARKETER, MODERATOR, COMMUNITY MANAGER, GROWTH HACKER, and MARKETING CONSULTANT for crypto-related/ICOs and retail companies since I went freelance. For two years, I worked as a creative writer and also did extensive reviews of forthcoming initial coin offerings (ICOs) and successful crypto platforms.
Since I have worked in customer service for over a decade, have extensive experience managing social media accounts, and have worked as a virtual assistant, I am confident in my ability to provide excellent service to your clients, oversee your company's online presence, and help with a variety of other tasks.
Customer Service Experience:
I have spent the past 13 years working in customer service roles, including phone support, email support, chat support, and in-person support. I have a proven track record of providing friendly and efficient service, and am skilled at problem-solving and conflict resolution.
Social Media Experience:
In addition to my customer service experience, I have managed social media accounts for both small businesses and large corporations. I am proficient in all major social media platforms, including Facebook, Twitter, Instagram, and LinkedIn, and have experience creating and implementing social media strategies to increase engagement and grow brand awareness.
Virtual Assistant Experience:
As a virtual assistant, I have experience providing a wide range of support services, including scheduling, email management, data entry, and more. I am detail-oriented, organized, and able to work independently to complete tasks efficiently and effectively.
Conclusion:
With my combination of customer service, social media, and virtual assistant experience, I believe I would be a valuable asset to your team. Thank you for considering my proposal. I look forward to the opportunity to discuss this role further.