Managing the social media accounts of on Facebook, Twitter, YouTube and Instagram Creating a digital marketing plan according to the needs of employer , which is in line with the general objectives of the administration and is consistent with the nature of customers to achieve the maximum benefit possible Converting the plan into a product that is interactive and marketing content, whether written or by using graphic designers in various forms that ensure access and connection through clients and make a decision to call for action Following up on customer interaction, reactions and comments, monitoring problems and complaints, referring them to specialists and resolving them, in addition to studying and analyzing data and making work reports social media marketing , social media content creation , strategy , action plan , social media moderation