People use social media to talk to their friends and engage with brands. My social media strategy is user-centric. It’s not fluff, it’s not pushy sales tactics, it is based on what people actually do and share. Social media is often misused by brands and agencies and the things that people really want to know about and share are forgotten. Social media is a platform for users, not brands – it’s their domain – and our specialists understand this perfectly. Whatever your goal: brand awareness, customer service, audience growth or extra website traffic, I've got the know-how to help you achieve it. I'm also PR trained, and we pride ourselves on our communication skills.