Moderate social media accounts in relation to the brand”s” in hand on daily bases. - Monitoring, engaging and replying to consumers’ comments and questions and responding to their requests. - Publish and share daily content in coordination with the digital marketing team. - Execute social media tactics based on planned strategic direction. - Assist in executing social media listening efforts and provide continues monitoring on competitors moves. - Working on conversion rate enhancements in coordination with digital marketing head. - Cooperate with other departments, such as Customer Services and Sales to handle special requests or complaints in favor of maintaining brand reputation. - Reporting performance improvements with required data & insights in relevance to best practice.