We manage specific social media platforms for both individuals & businesses. We will help you improve your online presence by developing a strategy, producing good content, analyzing usage data, facilitating customer service, and managing projects and campaigns.
As a Social Media Manager, we can:
- develop creative and engaging social media strategies
- manage the day-to-day handling of your social media channels such as LinkedIn, Facebook, Twitter, Pinterest, Instagram, Tiktok and YouTube, adapting content to suit different channels
- oversee, plan and deliver content across different platforms using scheduling tools
- create engaging multimedia content (and/or outsource this effectively) across multiple platforms
- develop, launch and manage new competitions and campaigns that promote your organization and brand
- form key relationships with influencers across the social media platforms
- undertake audience research
- manage and facilitate social media communities by responding to social media posts and developing discussions
- monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Facebook insights
- research and evaluate the latest trends and techniques in order to find new and better ways of measuring social media activity
- analyze competitor activity
- recommend improvements to increase performance
- manage, motivate and coach junior staff such as social media executives or assistants
- educate other staff on the use of social media and promote its use within your company (in-house roles)
- encourage collaboration across teams and departments
- regularly liaise with clients via telephone, email, conference calls, or face-to-face (agency roles).