• Moderate the comments and messages. • Moderate user-generated content and messages appropriately, based on company and community policies. • Generate, edit, publish, and share content daily. • Moderate communities located in social networking sites including Facebook, LinkedIn, IG, and other similar social media platforms, adapting methodology where appropriate • Produce reports on relevant moderation statistics, issues, and outcomes • Regularly feedback insights gained from community moderation into the Social Media team • Monitor all industry and company information and news to anticipate potential issues • Assist with crisis management, bad reviews, and negative news communications.