• Wide breadth of experience in Informatica PowerCenter and many computer applications such as Excel and Project. • Strong skills in issue resolution dealing with users • Excellent proficiencies in Root Cause Analysis and Rapid Ticket Response Times • High facility with shell scripting, PLSQL and Informatica B2B Data Exchange • Exceptional document and design management abilities • Proficiency in PC troubleshooting (software and hardware) • Proficiency in Translating and interpreting general documents and technical documents