I am 15 years veteran in software industry. I have diverse skills of software mainly specialized in ERP, CRM, E-commerce integration, customization, implementation. I also do software engineering development work, testing, DevOps, business intelligence, implementation, roll outs, support, transaction processing and operation. I can manage end to end software engineering projects under defined requirements, guidelines and deadline. I also provide consultation on ERP, CRM, E-commerce, consultation on technology and process advancement in software development practice. Below is my experience summary -- • Global experience working with US, EMEA, APAC people of different culture and location including customers, vendors, partners, peers • Business processes and operations - Software Engineering, Client Service, Vendor/Partner management, Software OEM Management, Tax Compliance, Business SOP and SLA outline, Sales • Management -- Project, Agile, Scrum, Delivery, People/Team management • Implementation and Client Service - ERP solution; Saas products and services solution • Client Service - KPI measures, control and improvement - CSAT, CPO, NPS, SLA, SLO • SME - Taxation, S&D, Pharma domain • Spin up and mentor new processes, teams and people • ERP consultation - Dynamics AX, NetSuite, Salesforce, Sage • Business Applications, Accounting Applications • Software QA (ERP; SaaS Products and Services) • SaaS services and products • Cloud - Skytap • Domain Expertise – Sales and Distribution, Supply Chain, SCM, Retail, US Sales and Use Tax, GST, International VAT, Income Tax, Pharmaceutical • Direct sales • Tools/applications – Microsoft Power BI, Skytap, JIRA, Confluence, TestRail, Intuit QuickBase