PROFESSIONAL PROFILE Customer service focused Sales and Technical Support specialist with 4.6 years career experience in Web based software scripts sales and support. Started as an executive level employee but become Team lead in 4 months time and now currently serving as Associate Manager. Highly adept in customer's requirement analysis, convert them to business, installing scripts in webserver and troubleshooting and conflicts resolutions. Exhibit excellent organizational, professional customer support and problem-solving skills. Work well in individual as well as team environment with consistant performance. CORE QUALIFICATION Quality Requirement Analysis Customer service and sales oriented Trouble shooting script issues Software installation and cron job Analytical and diagnostic skills Core knoewledge in cPanel, Plesk Easily adapt with new technologies and tools WHM like control panels and FTP