A consummate and Versatile IT industry professional with 4+ years of progressive experience in Quality assurance and 8+ years of domain experience in Retail banking as Service manager with Standard Chartered Bank. Worked effectively with senior management executives, clients, Line of Business executives and offshore/onsite delivery centers. 2+ years of customer facing - international (US) experience as a Quality Assurance analyst • Well versed with waterfall and Agile methodologies for Software development • Adept in different kinds of testing such as UI testing, Mobile testing, Backend Testing, Black box testing, Functional testing, Non-functional testing, Database testing, Integration testing, System testing, Regression testing, and User Acceptance Testing (UAT) • Proficient in overall Defect Management/Problem solving including tracking bugs and reporting using tools like Quality Center/ ALM • Experienced in creating and documenting Test plans, Test cases, Test Scripts and Results • Knowledgeable in creating and executing SQL queries to retrieve data from database through MS SQL server management studio • Familiar with Quick Test professional (QTP) – automation testing • Exposure in test planning and estimation