I am an innovative Enterprise Architect, with a track record of defining Enterprise Solution Strategy for Telecom environment, providing technical design and architectural leadership to multiple teams and projects, using emerging technologies (including Cloud Platform/AI & ML/DevOps & Agile) along with experience of Reducing Risk in Network Transitions, SD-WAN / Cloud Infrastructure Adoption and more.
Similarly, I am a proficient Solution Architect, having a strong understanding business processes, studying & analysing workflow to design solutions (As-Is, To-Be, and Solutioning/Freezing), conducting GAP analysis, User Acceptance Testing (UAT), SWOT analysis, & Cost Benefit Analysis as well as creating required project documentation.
I, also have insightful experience of IT Service Management framework, based on ITIL guidelines, including requirement engineering on Service required (by coordinating with user community) to create an appropriate Service Design as well as having expertise on Service Delivery functions such as Incident/Problem Management, Network Management, Configuration Management, Change Management and Release Management
I am an open-minded Team Leader, skilled at tasking, monitoring, feedback, client coordination, issue resolution, skill upgrade, career planning, motivation & mentoring. Besides being a cohesive Team Player, with fast learning curve & an analytical & problem-solving attitude, I possess innovation, negotiation, planning, forward-thinking, multi-tasking, decision making, presentation, communication and interpersonal skills.