Areas of Expertise An operations expert with 20 years of experience leading national and global change and transformation programs at fortune 500 firms. Trained as a lawyer, Kirk leverages his knowledge of complex B2B relationships and contracts, technology and operations delivery to align partnerships to measurable objectives, industry best practices and benchmarks. Kirk has lead consulting teams and employees in high pressure fast paced IT environments to support high profile technologies including Push-to-Talk©, 4G WiMAX and more recently Telemedicine (in support of the recent COVID pandemic) to name a few. His value proposition resides in building virtual trust and competence across B2B relationships, resolving systemic risks and issues and driving innovation as a core part of the service offering. Background Elimination of a recurring $15 million USD charge to operations by facilitating the deployment of IT automation capability across 500 applications supporting 5 operating companies at the largest energy utility company in the U.S. Led the transition of 500 applications into a steady state in 90 days within budget at a major U.S. utility. Designed a standard model to manage resolution of issues within a complex commercial relationship. Led cross functional teams to work together to address unresolved “forever” issues to full resolution within steady state. Designed Vendor Management operations from the ground up in support of over 2,000 vendor relationships to close audit findings, surface operational risk, improve performance and drive incremental cost savings at a U.S. financial institution based in PA. Drove largest category of savings for Citigroup Global Sourcing by deploying governance for the largest BPO transaction in U.S. history. Supported O&T leadership decision making on divestments, spend management and performance management. Personally achieved over $50 million in hard cost savings over 5 years leading the contracting efforts of Sprint Nextel for all indirect technology and platforms consumed by the company. Qualifications Juris Doctorate – Law Degree ITIL Foundations – Certified Agile Contracting – Certified Lean Process – Company Certified