12 years of IT experience, 9 years networking and security focused. Experience in handling high severity escalations with many fortune 500 companies. Certs: CCNA, ACMA, ACMP, DCAN, ENA, Familiar with but not limited to: Servers: Server Hardware, VMware, Windows, Linux, Unix, hyperV, Web hosting, disaster recovery Storage: general storage hardware/technology, Equallogic, Compellent, MD Excellent technical knowledge of infrastructure and application development Good understanding of the Company’s goals and objectives Knowledge of applicable data privacy practices and laws Ability to perform general mathematical calculations for the purpose of creating need assessments and budgets Ability to conduct research into issues and products as required Ability to prioritize/execute tasks in a high-pressure environment and make sound decisions in emergency situations Strong interpersonal, written and oral communication skills Ability to present ideas in a user-friendly language Highly self-motivated and directed Keen attention to detail Proven analytical and problem-solving abilities Strong customer service orientation; experience working in a team-oriented, collaborative environment