11+ years of professional experience in performing, analysing and improving business processes 6+ years of experience with Salesforce.com in all phases of the software development life cycle (SDLC), pre sales, gathering requirements and configuring applications to meet client needs 10+ successful Salesforce implementations using both Sales and Service Cloud Experience using Apex, Visualforce, SOQL, HTML, CSS, JavaScript, XML, AJAX, REST, Flows and JSON Extensively used Approval Process, Batch Apex, Trigger ,Test Classes, Custom Setting, Reports & Dashboards, Workflows, Validation Rules, ANT, Eclipse, Sublime, Data Loader & DataLoader.io, Packaging, Audit Trail, Groups, Queues, Community, Email administration, Chatter, Lightning, Future Method, AJAX Toolkit, Describe Methods, Collections, OOPS concepts, Report Types, Record Types, JavaScript Remoting, FLS, Permission Set, Profiles, Sharing rules, Roles, OWD, SOSL, Change Set, Knowledge in Wave Analytics, Workbench, Salesforce1, SOAP, JQuery, CTI, Force.com, Cloud computing, Visualforce components, WSDL, Exception Handling, Escalation Rules, Assignment Rules, Field set, Sandbox Administration, View State and Salesforce Best practices Experience in different domains like Finance, Insurance, Call Centre, Non Profile, Retail and Banking Proficiency with Microsoft Excel using advanced functions such as Pivot Tables and VLOOKUP 401 Salesforce Certified Developer. Experienced in performing configurations and customizations of the Salesforce.com Platform Demonstrated ability in analysing and managing complex business processes Experienced in engaging key stakeholders, writing user stories and requirements gathering Provided effective system administration and maintenance of 10+ salesforce.com org’s with 50k+ total users and more than 20 applications. Experience providing development services for a variety of applications across multiple platforms Quick learner, adaptable to new technologies, individual contributor, also an excellent team Lead.