Here are the reasons why you should consider me to your projects: - Email Customer support - Handling Support Tickets and emails using Helpscout, Outlook, Groove, desk.com, gmail, Zendesk, Freshdesk, ZOHO, KAYAKO, IONOS and Roundcube - Shopify Order Fulfillment (using Oberlo, Dropified, Amazon Seller Central and Ali Express) - Shopify Order export to supplier - Checked and update Customer information using CELERY - Experienced in Backerkit, Kickstarter and Shipfusion - Store Management such as following up with Suppliers, handling refunds and reshipments, disputes, overriding products - Web / Product research - Social Media Handling (Posting, Browsing and Searching E.G. Facebook, Answering comments and reviews etc...) - Google Drive (Spreadsheet,Docs) - CRM (lessannoying CRM, Zoho CRM, Salesforce, Podio, Pipedrive) - General Admin Work and data entry - Stitch Labs - Trello, Dropbox, Team Viewer, AgoraPulse - Have knowledge in Mailchimp - Real Estate (Property Comparables) - Phone handling - Inbound/Outbound Customer service - Collections - Lead Generation and Appointment setting - Team Handling - I am well experienced in handling people and capable of managing a team.