Patrick has held a number of senior roles in Banking across Strategy and Performance, Business Development, Change Management and Business Transformation to name a few. Patrick has developed expertise in International Retail Banking, Corporate Banking and at Group level. He has led large teams directly and / or indirectly (matrix management - Europe / Asia). Strategy and Business growth initiatives | Sales process automation (incl. Machine Learning, architecture, tools integration, data modelling, leads generation, sales collaboration and prompts across various business clusters) | Digital adoption practices | Data culture and enablement | CRM systems enhancements and adoption| Offshore Analytics Centre of Excellence and Sales Research | Product development | Channel innovation | Large scale & complex transformation | Regulatory initiatives (Brexit, Structural Reform Programme, compliant Sales Performance Management Framework / KPIs) | Competition Benchmarking | Client satisfaction surveys | Process improvement | Complaints review governance | Sales TOM | Cost governance framework | Inception and execution of cost saving initiatives | Global PMO | GDPR | European Joint Venture | Sales performance framework and KPIs