I have more than a decade of experience working as an International Customer Support Officer assisting U.S. and Australia/New Zealand clients. Received training/s from the largest Call Center/BPO in the Philippines and served as a Team Leader Intern. Currently working in one the largest bank in Australia and New Zealand as a branch support officer. Can work as a part-time freelancer offering e-mail, chat and phone support to serve and satisfy your customers. I'm willing to learn and will do everything I can to provide you the best service possible.