A customer support provider that listens and resolves the problems, grievances, difficulties and provides constant support in order to enhance the organisation,s brand image. I posses excellent documentation skills and multitasking abilities that will provide accurate, valid and complete information by using the right methods or tools. Following communication procedures, guidelines and policies to meet personal or team sales targets and call handling quotas are just a few capabilities. I can build sustainable relationships of trust through open and interactive communication, thus, taking the extra mile to engage customers.