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Subject Matter Expert (SME)

$5/hr Starting at $25

World's largest ship supplier and coordinates global activities through regional centers in Europe, Far East, Middle East and North America. Trained for Microsoft Dynamics AX2012 ERP system in Singapore - February 2016 The (SME) Subject Matter Expert acted as a Team Manager and a Consultant Analyst has in-depth knowledge of the procurement of provisions, deck- and engine stores as well as tools and other materials used onboard vessels and on off-shore drilling rigs. Worked with and assisted the Wrist Service Center assistants with the linking of customer items with the equivalent items in the Wrist catalogue (code-cracking). Worked with the creation of Quotations and flipping confirmed orders to Wrist Customers in accordance with the Process and Work Instruction Documentation. Ensured that the requested items from the customers are created in AX2012 and specifically related to the corresponding Wrist Item catalogues. (code-cracking). Created practical guides for Code Cracking (Dubai) and Order Flipping (Singapore) aligned with SOP as per created and defined by Business Process Managers for Manila and Singapore.

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$5/hr Ongoing

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World's largest ship supplier and coordinates global activities through regional centers in Europe, Far East, Middle East and North America. Trained for Microsoft Dynamics AX2012 ERP system in Singapore - February 2016 The (SME) Subject Matter Expert acted as a Team Manager and a Consultant Analyst has in-depth knowledge of the procurement of provisions, deck- and engine stores as well as tools and other materials used onboard vessels and on off-shore drilling rigs. Worked with and assisted the Wrist Service Center assistants with the linking of customer items with the equivalent items in the Wrist catalogue (code-cracking). Worked with the creation of Quotations and flipping confirmed orders to Wrist Customers in accordance with the Process and Work Instruction Documentation. Ensured that the requested items from the customers are created in AX2012 and specifically related to the corresponding Wrist Item catalogues. (code-cracking). Created practical guides for Code Cracking (Dubai) and Order Flipping (Singapore) aligned with SOP as per created and defined by Business Process Managers for Manila and Singapore.

Skills & Expertise

AnalyticsConsultantCustomer ServiceERPInstructional DesignManagementMicrosoftProcess DesignProgrammingSupply Chain Management

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