I have proven ability and skills relating to customer services with the best knowledge of customer problems and techniques to resolve them without making them harsh or angry with empathy as I have more than 6 years of experience. My area of expertise includes, but not limited to: Persuasive Speaking Skills Empathy Adaptability Ability to Use Positive Language Clear Communication Skills Self-control Taking Responsibility Patience Effective Listening Attentiveness Time Management Willingness to Improve Knowledge of product Ability to Admit You Don’t Have the Answer