• I am having over 9 years of industry experience in IT Production/application Support/IT operations etc. • My expertise includes process monitoring, project leading, incident/problem/ticket management etc. • My skill includes Linux, Autosys, Perl, Windows, Service Now, application support, email handling etc. • I am flexible towards working hours. • I believe in action orientation, problem solving and process orientation. • Having a solid work experience with worlds top most investment Banks like Morgan Stanley etc. • Immense ability to resolve all problems to assist growth in business. • I am an ITIL V3 certified professional, Lean trained and tested. • I pride myself for delivering the quality work, customer satisfaction, value add, Strong communication & Client facing skills. • Possess decision-making/Interpersonal skills and can boldly take initiative to contribute suggestions. • A very good mentor. An extra-ordinary Team Player who believes in ‘Achieving Together’.