I am experienced in Customer Handling in both Customer Service and Technical Support in a different line of business such as phone, email and chat with 6 years of professional contribution. I have extensive fluency in speaking & accuracy in writing English. I've been in the BPO Industry for 6 years in total. Goal: My goal is to gain long-term clients. I always put my optimum and unparalleled output in every project that I do. For me, it's providing the best level of creative services and delivering quality results at a reasonable price. Specialties: • Efficient in using Microsoft Applications (Word, Excel, Powerpoint) • Advance skills in Networking • Excellent in both written and spoken English • Excellent Live Chat Operator • Planning, Execution, Management & Supervision • Flexibility and Adaptability with any required environment. • Co-operative and ability to working in a multidisciplinary team. • Team player • Ability to work under tremendous pressure. • Excellent time management. • Proactive nature and readiness to take actions to influence events. • Decision-making capacity in an emergency scenario.