All Services Programming & Development technical support / help desk (hardware / software) Support $25/hr · Starting at $200 You want to be able to respond to your end users or clients regarding any concerns. We simplify this by acting as your personal helpdesk. First we will look into the issues to determine if it’s an actual issue or simply user error. We will track all issues, notify the users of a pending solution and work with development to get issues resolved in a timely manner. We will schedule a weekly call with the client and/or user to follow up about any outstanding issues. We can also set up a Service desk to help you manage outstanding issues reported by the users. About $25/hr · Ongoing Download Resume You want to be able to respond to your end users or clients regarding any concerns. We simplify this by acting as your personal helpdesk. First we will look into the issues to determine if it’s an actual issue or simply user error. We will track all issues, notify the users of a pending solution and work with development to get issues resolved in a timely manner. We will schedule a weekly call with the client and/or user to follow up about any outstanding issues. We can also set up a Service desk to help you manage outstanding issues reported by the users. Skills & Expertise Chat SupportEmail SupportJira Service DeskPhone SupportSchedulingWeb Support 0 Reviews This Freelancer has not received any feedback. Browse Similar Freelance Experts Process DesignersAnalytics ExpertsManual QA TestersChat Support ServicesSoftware Documentation SpecialistsUser Experience (UX) DesignersUsability Testing ServicesWorkflow ManagersSharePoint DevelopersSoftware TestersScheduling ServicesAutomation Software TestingTest Case DesignersRegression Testing ExpertsQuality Assurance (QA) TestersMicrosoft Visio ExpertsMicrosoft DevelopersMobile Testing ServicesEmail Support Specialists