"Performs like a MACHINE, Synthia is highly proficient currently in the following areas: ? Accurate Invoicing ? Accurate Purchasing ? Books flights and accommodations ? Builds reports for the Call Centre Dept, working with the call center manager ? Calendar/Appointment management for Installation Teams and Development Teams ? Completes government paperwork i.e. for electrical work with 100% accuracy ? Creates new users in systems and trains them in how to use those systems ? CV Conversion, document conversion, i.e. change a document format to match a new template and layout, including understanding the content and re-arranging it. ? Ensures staff sign employment agreements, and new policies ? Follows up outstanding debtors ? Handling online inbound customer enquiries ? Joins in training sessions, recording them, and then builds instructional documentation ? Logging new jobs into various systems and double-checks for details integrity ? Looks for incomplete paperwork and holds the team to account for the integrity ? Manually adds sales leads to CRM where auto systems fail ? Obtains quotes, and purchases items where required, i.e. new fire extinguishers ? Pays bills ? Performs Website design, updates, and Graphic Designing ? Project Management accountability ? Project Updates ? Provides daily updates to the directorship team ? Provides HOURLY updates for critical KPIs for departments ? Reconciles bank accounts ? Restores integrity with staff or clients when things are not on the schedule ? Reviews video footage for SWMS compliance ? Social media customer interaction and escalation ? Social Media Marketing Posts ? Sources insurances ? Tracking team timesheet, a summary of attendance and accountability ? Tracks job profitability and raise alerts when there are red flags ? Transcribes meeting audio into a google/word doc ? Works on compliance issues with the operations team ? Works to bring integrity to the data structures of ANY software. Fast learner ? Writes blogs ? Downloading youtube videos, simple edits and adding subtitles ? And a lot more...