Self-motivated, visionary and customer oriented professional, looking to contribute with the knowledge gained over the years to make sure that technology is used to enable the business to be competitive. Automation is a must to maximize the use of technology and provide savings to the company. PROFILE: • 14+ years of experience on IT • 11+ Years as an IT service manager • Manage, develop and oversight of enterprise-wide process standards for service delivery. • In depth expertise for a wide range of enterprise infrastructure areas. • End to end IT management: Infrastructure, Application, Development, End User Support, etc. • ITIL extensive knowledge