Experienced IT professional with expertise in Windows-based environments, networking and TCP/IP. Outstanding customer service skills resolving technical issues and educating end-users. Team player making significant contributions to team and individual success. Applications: Windows Server 2000, 2003, 2008, PC Anywhere, MS Office Pro, Kaspersky Antivirus Network edition, PC imaging with Ghost, SysPro, Pastel, AccPac, Quick Books, Kerio Firewall, Installation, Configuration and Managing various Automobiles Software like E-Toyota plus, Nissan Lite. Network Services: TCP/IP, Active Directory, Group policy, DNS, DHCP, VPN, Network planning. Hardware & Software Solutions: LAN, WAN, Planet and Fortigate Firewall Installation and management of Rule Set,