System admin, network admin (5123579)

Other

System admin, network admin

$5/hr Starting at $25

Managing User Accounts
Ensuring that all trouble tickets allocated are actioned, up-dated with all detail, resolved and closed within agreed SLA.
Support on Server 2000, Server 2003, Server 2008, Windows 10, Windows 8, Windows 7 and Windows XP
Creating profiles and installing all the required applications.
Attending service delivery calls , conference calls with clients located at Australia and India and co-ordinating with Service Desk for incident management.
Investigating, resolving and documenting quality problems and service issues
Active Directory, DNS and DHCP Administration.
LAN and WAN support
Installing and Configuring Cisco IP soft phone to the users.
Managing and troubleshooting network printers
Providing support on MS office suite
Resetting passwords and unlocking user accounts
Troubleshooting VPN issues
Troubleshooting Mac Computers

$5/hr Ongoing

Managing User Accounts
Ensuring that all trouble tickets allocated are actioned, up-dated with all detail, resolved and closed within agreed SLA.
Support on Server 2000, Server 2003, Server 2008, Windows 10, Windows 8, Windows 7 and Windows XP
Creating profiles and installing all the required applications.
Attending service delivery calls , conference calls with clients located at Australia and India and co-ordinating with Service Desk for incident management.
Investigating, resolving and documenting quality problems and service issues
Active Directory, DNS and DHCP Administration.
LAN and WAN support
Installing and Configuring Cisco IP soft phone to the users.
Managing and troubleshooting network printers
Providing support on MS office suite
Resetting passwords and unlocking user accounts
Troubleshooting VPN issues
Troubleshooting Mac Computers

Active DirectoryCiscoMicrosoftNetworkingPhone Support