Information System Professional with over 17 years of experience as a Senior System Administrator working with various Enterprise Information Systems. Experience planning, designing, installing, and configuring commercial off-the-shelf software and hardware products in a server environment and overseeing access to accounts, systems, and equipment. Strong research skills that have provided my previous organizations with the requirements needed to boost efficiency and prioritization. Amazing technical support skills with a strength in critical thinking and problem solving using a vast array of knowledge dealing with a variety of Information Systems and Diagnostic Tools. Perform analytics on systems and provide recommendations for improved performance.
Troubleshoot automation scripts and applications for isolation of security vulnerabilities and misconfigurations in code. Perform Senior System Administrator duties in an enterprise environment (Virtual and Physical) while maintaining compliance standards and policies of the organization to ensure customer confidentiality, integrity, and availability. Leverages Active Directory and group policy to configure and maintain security posture of Windows operating systems. Duties include account management, security access, system storage availability/capacity & means of troubleshooting all configurations (Configuration Management). Administers Windows server-based systems, security devices and endpoint security software suites (HBSS), distributed applications, network storage, messaging, and performs systems monitoring. Qualified to set up, configure, system test, sustain & evaluate system infrastructure while allocating resources for optimized performance and mitigating security vulnerabilities and risks in accordance with organizational policies, compliance standards, and best practices.
Professional customer service/support who can handle any time critical situation with quick and consistent results. Provide consulting on network, application, and customer service issues to support computer systems security and sustainability. Strong Communication Skills. Ability to perform in fast-paced environments under a deadline and demonstrate organized and accurate execution of objectives both independently and within a team. Exhibit strong leadership skills which reflects onto peers, fostering a solid foundation for collaborative work. Experienced Supervisor and Leadership skills while managing a team of up to 10 personnel for projects and emergency scenarios.