Highly experienced IT Operations Manager with a Bachelor's degree in Computer Science and over 15 years of experience designing and implementing IT infrastructure, managing daily operations, and leading teams to achieve high levels of customer satisfaction. Adept in incident management, problem-solving, and implementing best practices to ensure site reliability and performance.
-IT Infrastructure Management.
-Microsoft O365, One Drive, SharePoint, Active Directory, Microsoft Teams.
-IBM Domino Server Installation, configuration and System administration tasks, rights and roles assignment.
-Project Lead Active directory design and deployment.
-Project lead Symantec 14.1 Endpoint Protection SEP deployment.